Location: Austin, TX (Remote) 

About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. 

Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. 

The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. 

If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. 

What You'll Do: 

1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform. 

2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor. 

3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions. 

4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients. 

5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for. 

6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care. 

7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience. 

8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. 

What You Bring: 

• Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment. 
• Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely. 
• Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure. 
• Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace). 
• High attention to detail and accuracy in documenting information. 
• Ability to work independently and as part of a collaborative team. 
• Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment. 
• High school diploma or equivalent; Bachelor's degree is a plus. 

Bonus Points If You Have: 

• Experience in a regulated industry, particularly healthcare. 
• Familiarity with medical terminology or pharmaceutical processes. 
• Experience with chat-based support. 

Why Join Rugiet Health? 

• Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience. 
• Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement. 
• Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being. 
• Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. 

Compensation & Perks 

• $17–$19/hour  
• Monthly team contests with gift card prizes 
• Health, dental, and vision coverage 
• 401(k) program 
• 3 weeks of PTO 
• Monday–Friday, 9:00 AM–5:30 PM 

 To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position. 

Location: Austin, TX (Remote) 

About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men’s and women’s health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible—delivered through a tailored digital experience that blends luxury service with clinical precision. 

Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we’re reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives. 

The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You’ll play a key role in ensuring a seamless, informed, and empathetic experience—guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency. 

If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we’d love to hear from you. 

What You'll Do: 

1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform. 

2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor. 

3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams—including Clinical, Pharmacy, and Operations—to ensure timely, accurate solutions. 

4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health’s products, services, and workflows to provide clear, accurate, and helpful information to patients. 

5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps—ensuring they feel informed, confident, and cared for. 

6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care. 

7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience. 

8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times. 

What You Bring: 

• Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment. 
• Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely. 
• Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure. 
• Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace). 
• High attention to detail and accuracy in documenting information. 
• Ability to work independently and as part of a collaborative team. 
• Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment. 
• High school diploma or equivalent; Bachelor's degree is a plus. 

Bonus Points If You Have: 

• Experience in a regulated industry, particularly healthcare. 
• Familiarity with medical terminology or pharmaceutical processes. 
• Experience with chat-based support. 

Why Join Rugiet Health? 

• Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience. 
• Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement. 
• Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being. 
• Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine. 

Compensation & Perks 

• $17–$19/hour  
• Monthly team contests with gift card prizes 
• Health, dental, and vision coverage 
• 401(k) program 
• 3 weeks of PTO 
• Monday–Friday, 9:00 AM–5:30 PM 

 To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position. 

The Opportunity: We are seeking a highly strategic, data-driven, and results-oriented Director of Growth to lead and scale our paid acquisition efforts. In this critical leadership role, you will be responsible for developing, executing, and optimizing comprehensive paid media strategies across all channels to drive customer acquisition, revenue growth, and achieve ambitious ROI targets. You will lead a growing team, manage substantial budgets, and be a key contributor to Rugiet Health's rapid expansion. 

If you are a seasoned growth marketer with a proven track record of scaling direct-to-consumer businesses, thrive on data-driven decision-making, and are passionate about disrupting the healthcare industry, we encourage you to apply. 

What You'll Do: 

• Paid Media Strategy & Vision: Develop and own the overarching paid media strategy for Rugiet Health, identifying new opportunities, channels, and tactics to efficiently acquire high-quality customers at scale. 
• Budget Management & Forecasting: Manage and optimize a significant paid media budget, accurately forecasting performance, and allocating spend across channels to maximize ROI and achieve aggressive growth targets. 
• Channel Ownership & Optimization: Oversee the strategy, execution, and optimization of all paid media channels, including but not limited to:  
• Paid Social: Meta (Facebook/Instagram), TikTok, Pinterest, etc. 
• Paid Search: Google Ads (Search, Shopping, Performance Max), Bing Ads. 
• Display & Programmatic: Google Display Network, demand-side platforms (DSPs). 
• Native Advertising: Taboola, Outbrain, etc. 
• Emerging Channels: Explore and test new platforms and strategies to identify scalable opportunities. 
• Team Leadership & Development: Recruit, mentor, and lead a high-performing team of paid media specialists, fostering a culture of continuous learning, experimentation, and accountability. 
• Data Analysis & Reporting: Establish robust reporting frameworks, analyze complex performance data to extract actionable insights, and communicate results, trends, and strategic recommendations to executive leadership. 
• A/B Testing & Experimentation: Champion a rigorous testing methodology across all channels, continuously optimizing ad copy, creative, landing pages, bidding strategies, and audience targeting to improve performance. 
• Cross-Functional Collaboration: Partner closely with Creative, Product, Growth, Analytics, and Clinical teams to ensure a cohesive and optimized customer journey, from ad click to conversion and beyond. 
• Landing Page Optimization: Collaborate with Product and Design teams to ensure landing page experiences are optimized for conversion from paid traffic. 
• Attribution & Measurement: Work with the analytics team to refine attribution models and ensure accurate measurement of paid media effectiveness across the funnel. 
• Competitive Intelligence: Monitor competitor paid media activities, identify market trends, and adapt strategies to maintain a competitive edge. 
• Compliance: Ensure all paid media campaigns adhere to relevant advertising guidelines and healthcare regulations (e.g., HIPAA, FDA, FTC). 

What You Bring: 

• 8+ years of progressive experience in paid media management, with at least 3+ years in a leadership role overseeing substantial budgets for a direct-to-consumer (D2C) brand. 
• Proven track record of scaling paid acquisition in a high-growth environment, consistently hitting or exceeding ROI/ROAS targets. 
• Deep expertise across a wide range of paid media channels, including paid social (Meta Ads Manager a must) and paid search (Google Ads a must), with a strong understanding of performance marketing metrics. 
• Highly analytical and data-driven, with advanced proficiency in marketing analytics platforms, attribution models, and Excel/Google Sheets. 
• Strong leadership skills with experience building, managing, and developing high-performing paid media teams.
• Excellent communication and presentation skills, with the ability to articulate complex strategies and results to both technical and non-technical audiences, including executive leadership. 
• Strategic thinker with the ability to identify growth opportunities, translate them into actionable plans, and execute with precision. 
• Experience optimizing landing pages for paid traffic. 
• Proactive, self-motivated, and comfortable operating in a fast-paced, ambiguous, and rapidly evolving startup environment. 
• Bachelor's degree in Marketing, Business, Economics, or a related quantitative field. 

Bonus Points If You Have: 

• Experience in the healthcare, telemedicine, or pharmaceutical industries. 
• Experience working with customer data platforms (CDPs) or advanced audience segmentation. 
• Familiarity with programmatic advertising platforms and strategies. 
• Experience managing paid media for subscription-based businesses. 

Why Join Rugiet Health? 

• Drive Massive Impact: Lead the primary engine of customer acquisition for a rapidly growing company in a transformative industry. 
• Autonomy & Ownership: Own the paid media strategy and make high-impact decisions that directly influence the company's success. 
• Disrupt Healthcare: Be at the forefront of innovating personalized healthcare solutions that improve people's lives. 
• Growth Potential: Join a fast-growing, dynamic team with significant opportunities for professional development and career advancement. 
• Collaborative & Entrepreneurial Culture: Work alongside a passionate and supportive team that values innovation, data-driven thinking, and shared success. 
• Competitive Compensation & Benefits: We offer a competitive salary, performance-based annual cash bonus, participation in the company stock option grants program, health, dental, and vision coverage, 401(k) program, generous PTO, and professional development assistance. 

To Apply: If you are a strategic and results-driven paid media leader ready to take on a high-impact role at a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position. 

Location: Austin, TX (Hybrid) 

About Rugiet Health: 

Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company revolutionizing men's and women's health and hormone optimization. We are committed to democratizing access to best-in-class compounded medications through a bespoke digital experience, combining luxury service with clinical excellence. Our small but passionate management team has deep industry experience in Clinical, Marketing, and Technology verticals. We are a disruptive force in the US healthcare market, constantly innovating to provide personalized solutions for a healthier, more fulfilling life.

The Opportunity: 

We are seeking a highly organized, proactive, and detail-oriented Human Resources & Recruiting Specialist to join our rapidly growing team. This role will be instrumental in supporting both our talent acquisition efforts and key HR operational functions, ensuring a seamless experience for both candidates and employees. You will play a crucial role in helping us scale efficiently, attract top talent, and maintain our vibrant company culture during a period of significant growth.

If you are a versatile HR professional with strong recruiting coordination skills, thrive in a fast-paced environment, and are passionate about supporting an innovative healthcare company, we encourage you to apply!

What You'll Do:

Human Resources Operations (Approx. 60-70%)

• Onboarding & Offboarding: Coordinate and facilitate the onboarding process for new hires, including preparing new hire packets, coordinating IT setup, conducting HR orientations, and ensuring a smooth transition into the company. Support offboarding logistics as needed.
• HRIS Management: Maintain accurate employee data within our HR Information System (HRIS), processing new hires, changes, and terminations.
• Employee Support: Serve as a frontline resource for basic HR inquiries from employees regarding policies, benefits, and general HR processes, escalating complex issues to appropriate team members.
• Compliance Support: Assist with ensuring HR processes and documentation comply with federal, state, and local employment laws and regulations.
• Program Support: Support various HR initiatives and programs, such as employee engagement activities, performance management cycles, and benefits administration.
• Documentation: Assist in developing, organizing, and maintaining HR documents, policies, templates, and employee handbooks.

Recruiting Support (Approx. 30-40%)

• Full-Cycle Coordination: Own the end-to-end interview scheduling process, including coordinating complex calendars, sending invitations, and managing logistics for all candidate interviews (phone, video, in-person).
• Candidate Experience: Ensure a positive and seamless candidate experience from initial contact through offer acceptance, providing timely communication and acting as a primary point of contact for candidate inquiries.
• ATS Management: Maintain meticulous data integrity within our Applicant Tracking System (ATS), ensuring all candidate information, interview feedback, and process stages are accurately recorded.
• Job Posting & Sourcing: Assist in drafting, posting, and refreshing job requisitions across various job boards, social media platforms, and university career sites. Conduct initial resume screening and basic sourcing to identify qualified candidates.
• Reporting: Generate regular reports on recruiting metrics (e.g., time-to-fill, source of hire, candidate pipeline status) to help optimize our talent acquisition strategies.
• Offer Process Support: Prepare offer letters, background check initiation, and new hire paperwork, ensuring accuracy and timely delivery.

What You Bring:

• 2-4+ years of combined experience in Human Resources Coordination, Recruiting Coordination, HR Operations, or a similar generalist role.
• Proven experience owning interview scheduling and managing candidate pipelines efficiently.
• Proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS).
• Exceptional organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills, with a professional and friendly demeanor.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• High level of discretion and ability to handle confidential information with integrity.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Proactive, self-motivated, and a quick learner.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.

Bonus Points If You Have:

• Experience working in a high-growth startup environment.
• Experience in the direct-to-consumer (D2C) or healthcare/telemedicine industry.
• Experience supporting remote and hybrid teams.

Why Join Rugiet Health?

• Impactful Work: Contribute directly to the growth of a company revolutionizing healthcare.
• Dynamic Environment: Gain valuable experience in a rapidly scaling startup.
• Exposure: Work across both HR and Recruiting functions, broadening your skill set.
• Collaborative Team: Join a passionate and supportive team.
• Flexibility: This is a hybrid work arrangement.
• Future Potential: Opportunity for extension or conversion to a full-time role based on performance and business needs.

To Apply:

Please submit your resume, Linkedin and a brief cover letter outlining your relevant experience, your interest in this role.

Rugiet sits at the intersection of healthcare, technology, and personalization. We're rethinking how patients access specialized treatments — with speed, discretion, and real clinical impact. Our growth is accelerating, our data volume is exploding, and our opportunities are multiplying faster than we can count them (don’t worry, that’s your job).

If you want to build a modern data organization from the ground up, influence product experiences, and shape how nine figures of marketing spend gets deployed — this is the rare role where your work will directly move the business, every day.

Overview

The Director of Data & Analytics is the architect and accelerator of Rugiet’s entire data ecosystem — infrastructure, analytics, attribution, forecasting, and personalization. You’ll lead a small, high-impact team while driving the evolution of our stack as we migrate into Snowflake and build a scalable, ML-ready foundation.

You’ll report directly to the CGO and partner closely with Marketing, Product, Engineering, Operations, and Finance. This is a role for someone who can zoom between big-picture strategy and hands-on analytical depth without dropping a beat.

What You’ll Do

Data Strategy, Leadership & Organizational Enablement

• Define Rugiet’s data strategy and lead the team executing it — from infrastructure to analytics to modeling.
• Manage and develop 2 analysts/data engineers, raising the bar on analytical rigor, ownership, and output.
• Create a transparent intake and prioritization system so stakeholders understand what’s happening, why, and when.
• Introduce higher standards for what qualifies as a data request, focusing the team on analysis over mining.
• Champion BI self-service by training teams across the company and building intuitive, reliable dashboards that reduce dependency on analysts.

Infrastructure Ownership: Snowflake, ETL & BI Tooling

• Lead Rugiet’s migration to Snowflake and design a warehouse optimized for speed, quality, and massive growth.
• Optimize ETL pipelines (Segment → Snowflake → BI layer) that enable near-real-time reporting where it matters.
• Shift the company away from one-off dashboards and inconsistent models toward reusable, governed, version-controlled assets.
• Establish data governance standards — schemas, taxonomies, naming conventions — that prevent chaos as we scale.
• Assess long term scalability of current BI tooling and build out more robust self-service offerings for the organization to adopt for key decision making

ML, Personalization & Product Partnership

• Partner with Product and Engineering to develop data inputs, segmentation logic, and feature sets used in personalization and ML-driven experiences.
• Translate behavioral and lifecycle data into algorithm-ready structures that improve retention, engagement, and patient outcomes.
• Ensure data pipelines and infrastructure support scalable training, monitoring, and continuous optimization of ML models.

Growth & Retention Analytics (Attribution, LTV, Forecasting)

• Build LTV models and LTV curves sliced by acquisition channel, offer, audience, and treatment category.
• Create daily multi-touch attribution reporting and cut reliance on costly external tools by bringing core capabilities in-house.
• Build Rugiet’s retention OKRs and dashboards within BI tools — with intuitive views for the whole business.
• Attribute cancellations and churn to specific lifecycle, email, and SMS campaigns with clarity and statistical rigor.
• Architect and analyze A/B tests across the site, funnel, CRM, and product experience — unblocking high-conversion opportunities.
• Develop MMM (Marketing Mix Modeling) in Python to inform budget allocation across nine figures of annual spend.
• Partner with Finance on forecasting models for demand, inventory, and revenue planning.

What You Bring

• 10+ years in Data & Analytics with 2+ years leading teams; strong preference for high-growth DTC or telehealth experience.
• Hands-on mastery of modern data stacks:
  • Warehousing: Snowflake (or equivalent)
  • ETL/Pipelines: Segment, Fivetran, dbt, or similar
  • BI: Domo (strong preference), Looker, Mode
  • Analytics: GA4, Segment, Mixpanel
  • Attribution: Northbeam, MTA structures, familiarity with MMM
• Advanced SQL and strong data-modeling discipline — you build scalable foundations, not just one-off queries.
• Proven ability to turn messy data into clean insights and communicate them clearly to executives.
• Experience enabling BI self-service and building stakeholder capability.
• Strong understanding of data governance and privacy/security practices.

Nice to have

• Python or R experience for LTV modeling, churn prediction, MMM, forecasting, and ML feature engineering.
• Experience with Blotout, Growthbook, or similar tools.
• Background in healthcare, wellness, or subscription businesses.
• Experience building or supporting personalization/ML systems in partnership with Product.

To Apply

• If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.

Role Summary

We need an ACD, Art Director who’s good with big ideas and little details. Your job will be one part concepting, one part bringing the idea to life, and one part helping to lead our internal team of creatives. You’ll have ideas that will get attention on TV and Social, and you’ll make sure they come to life held to the highest standards of craft.

Tangibles

• Have insane ideas. Our ACD, Art Director is first and foremost a conceptual creative. You're a seasoned conceptual powerhouse, well versed in finding an insight, and turning it into a big idea that can come to life across different executions.
• Get your hands dirty. This is not just an ideas job, you also know how to, and like, making stuff. You’re not expected to be an expert at all visual mediums, but you do know your way around Figma, the Creative Suite, the latest AI visual tools, and maybe even a bit of video/motion.
• Hold the bar high. As an ACD, you are expected to review and direct some portion of the visual output of the department, giving clear and constructive feedback that helps to make sure our brand stays consistent and compelling.

Intangibles

Everyone in the creative department is held to the following standards:

• We make the best work of our careers. We hold ourselves to the highest standards as we make creative work, because if we’re not proud of what we’re making, why should anyone else pay attention to it.
• We believe in the power of creativity. We know that creativity creates outcomes, and so we constantly look for the thing that hasn’t been done before, and never settle for the expected.
• We crave feedback. We know that everything we do can always be improved. We seek out feedback from voices we respect, and give it when asked, thoughtfully and constructively.
• We have an opinion. We are not just hands on keyboards, everyone, regardless of seniority or role, is expected to have ideas and a strong point of view that they work hard to develop.
• We turn constraints into unfair advantages. We know there is never enough time or money to do things the easy way, and so we take constraints and make the most of them, always looking for the most creative solution to the limitless challenges that litter our path.

Requirements

• Experience as a Senior Art Director or ACD Art Director an ad agency or internal agency.
• Experience concepting and helping to produce 360-campaign ideas that build brands and drive awareness. You have ideas that people want to talk about and find impossible to forget, for everything from social content to TVCs.
• You have overseen and directed designers, animators, editors, and other visual resources to produce beautiful work.
• A portfolio of produced work that we wish we made.

To Apply

• If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume, portfolio, a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.

Role Summary

We need a Designer to help us make everything from emails, social posts, ads, decks, merch, and more, as we build out our brand. We’re looking for someone who isn’t just hands on a keyboard, but can bring fresh ideas to a brief and believes in the power of pixel perfection.

Tangibles

• You are really really good at design. Our designers love making beautiful, captivating graphic design. You gobble up the latest trends but are never consumed by them. You love a brand guideline, and you know when to break them. You bring a strong visual POV to every brief, not just taking what you’re given and tightening the kerning.
• You are meticulous. Pixel perfection is your religion. You check your own work, twice, and reliably produce excellent design deliverables, making any proofing basically a formality.

Intangibles

Everyone in the creative department is held to the following standards:

• We make the best work of our careers. We hold ourselves to the highest standards as we make creative work, because if we’re not proud of what we’re making, why should anyone else pay attention to it.
• We believe in the power of creativity. We know that creativity creates outcomes, and so we constantly look for the thing that hasn’t been done before, and never settle for the expected.
• We crave feedback. We know that everything we do can always be improved. We seek out feedback from voices we respect, and give it when asked, thoughtfully and constructively.
• We have an opinion. We are not just hands on keyboards, everyone, regardless of seniority or role, is expected to have ideas and a strong point of view that they work hard to develop.
• We turn constraints into unfair advantages. We know there is never enough time or money to do things the easy way, and so we take constraints and make the most of them, always looking for the most creative solution to the limitless challenges that litter our path.

Requirements

• 4-5 years of experience as a designer at an ad agency, design agency, or internal agency. 
• You are at home in Figma and Google Slides, but can also tap the Creative Suite as needed.
• AI is a part of your workflow. You see it as a powerful tool and you love finding new ways to use it to make your work more captivating and easier to produce. Show us something cool you’ve made, and then explain how you made it.
• A portfolio of design work that we wish we made for social content, ads, and emails.

To Apply

If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.

Role Summary

We need a Social-First Video Editor to slice and dice video content and social ads. You live to feed the feed, devouring trends as fast as they appear, and throwing some of your own in the mix while you’re at it. Whether it’s internally produced, coming from a partner, or your own creation, if you’ve touched the footage, you’ve left it better than you found it.

Tangibles

• You break thumbs. You could turn footage of grass growing into a top performing ad. You use social video trends as a tool and create your own as needed. You are really good at editing video in a way that keeps people hooked from the first frame to the last.
• You know good when you see it. You don’t always need a bullet-proof editing brief to pull together a great cut. You go hunting for the better performance and know it when you see it. You take the assignment as a starting place and then add your POV to make it better than it was asked to be.
• Your videos work. You’ve been editing in the space long enough to have a good intuition for what makes a video perform as an ad. You’re curious about how your video ads could be made to perform better, and you’re constantly experimenting to find new ways to capture and keep attention.

Intangibles

Everyone in the creative department is held to the following standards:

• We make the best work of our careers. We hold ourselves to the highest standards as we make creative work, because if we’re not proud of what we’re making, why should anyone else pay attention to it.
• We believe in the power of creativity. We know that creativity creates outcomes, and so we constantly look for the thing that hasn’t been done before, and never settle for the expected.
• We crave feedback. We know that everything we do can always be improved. We seek out feedback from voices we respect, and give it when asked, thoughtfully and constructively.
• We have an opinion. We are not just hands on keyboards, everyone, regardless of seniority or role, is expected to have ideas and a strong point of view that they work hard to develop.
• We turn constraints into unfair advantages. We know there is never enough time or money to do things the easy way, and so we take constraints and make the most of them, always looking for the most creative solution to the limitless challenges that litter our path.

Requirements

• 3-5 years of experience as a social video editor. 
• A portfolio of social video that shows the latest trends cut in ways we can’t look away from.
• AI is a part of your workflow. You see it as a powerful tool and you love finding new ways to use it to make your work more captivating and easier to produce. Show us something cool you’ve made, and then explain how you made it.

To Apply

• If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.

Role Overview 

Rugiet is looking for a Staff Software Engineer who combines deep technical expertise with strong product instincts and a bias for ownership. You’ll be a senior individual contributor driving architecture, reliability, and developer experience across our stack. 

You will partner with engineering, product, design, and operations to set technical direction, lead complex projects end-to-end, and raise the bar for code quality, observability, and automation. You’ll also play a key role in evolving how we use AI and lightweight automation to reduce toil and ship high-quality features faster. 

Key Outcomes (first 12–18 months) 

• Establish and socialize a clear technical direction for our core Rails + React systems (architecture, data, and reliability). 
• Reduce mean time to resolution (MTTR) and incident recurrence through improved observability and root‑cause fixes. 
• Lead 2–3 high‑impact, cross‑functional projects from design through launch and iteration. 
• Materially improve developer experience (DX) via tooling, CI/CD, and AI‑assisted workflows—measurably reducing cycle time and manual toil. 
• Mentor engineers across the team; help level up design reviews, code quality, and system thinking. 

What You’ll Do 

Technical Leadership & Architecture 

• Own architecture and technical design for complex initiatives across the Rails + React stack, balancing pragmatism with long‑term maintainability. 
• Break down ambiguous product and platform problems into clear technical plans, milestones, and trade‑offs. 
• Evolve our system boundaries (services, modules, contracts) as the product and team scale.
• Define standards for code quality, testing, observability, and performance—and ensure they are applied consistently across teams. 
• Make thoughtful build‑vs‑buy decisions and introduce new technologies where they create real leverage. 

Product & Delivery 

• Partner closely with Product, Design, Operations, and Clinical teams to turn business goals into resilient, scalable solutions. 
• Lead end‑to‑end delivery for critical projects: discovery, design reviews, implementation, rollout, and post‑launch iteration. 
• Balance short‑term feature delivery with longer‑term platform investments (e.g., refactors, migrations, performance and reliability work). 
• Communicate clearly with technical and non‑technical stakeholders, including risks, trade‑offs, and timelines. 

Team Leadership & Mentorship 

• Mentor senior and mid‑level engineers through design reviews, pairing, and thoughtful feedback. 
• Model excellent engineering practices: clear RFCs, high‑quality PRs, testable designs, and crisp incident write‑ups. 
• Help shape our engineering culture: pragmatic, kind, direct, and oriented around outcomes rather than tools. 
• Contribute to hiring and onboarding by participating in interviews, improving our interview loops, and helping new teammates ramp quickly. 

Our Stack 

• Backend: Ruby on Rails, Sidekiq/background jobs, PostgreSQL. 
• Frontend: React (and, where appropriate, Next.js) with modern component patterns and testing. 
• Tooling & Platform: GitHub, CI/CD, cloud infrastructure (AWS, Vercel), monitoring/observability tools. 

Required Qualifications 

• 10+ years of professional experience building and operating production web applications, including substantial time at a Senior/Lead level. 
• Deep hands‑on experience with Ruby on Rails and React (or very similar frameworks), including APIs, background jobs, data modeling, and performance tuning. 
• Strong system design and architecture skills: modularization, data modeling, scaling strategies, and trade‑off analysis. 
• Proven track record leading complex, cross‑functional projects—from ambiguous requirements to successful production rollout. 
• Experience owning production systems: incident response, root‑cause analysis, and designing durable fixes. 
• Comfortable working in fast‑paced, product‑driven environments with iterative delivery and tight feedback loops. 
• Excellent written and verbal communication skills; able to explain technical concepts clearly to non‑engineers and drive alignment. 

Nice to Have 

• Experience in telehealth, healthcare, or other regulated domains, with awareness of secure data handling and privacy requirements. 
• Experience with Next.js and modern front-end performance techniques (SSR, ISR, code‑splitting, image optimization). 
• Familiarity with modern testing approaches and tools. 
• Prior experience in a Staff or Principal Engineer role, or as a Lead Engineer responsible for technical direction and mentoring. 
• Hands‑on use of AI‑assisted development tools (Cursor, Claude Code, Open AI, modern LLMs) to improve velocity, quality, and reliability—not just autocomplete. 
• Experience improving developer experience (DX): build tooling, CI/CD pipelines, repo structure, and documentation. 

How You Work 

• Problem‑first: you clarify the real problem, constraints, and trade‑offs before committing to a solution. 
• Systems thinker: you consider downstream effects, failure modes, and long‑term maintainability. 
• Pragmatic: you favor simple, observable solutions and iterate rather than over‑design. 
• Ownership mindset: you care about outcomes, not just tickets; you follow through after launch and leave systems better than you found them. 
• Multiplier: you raise the bar for those around you through mentorship, thoughtful feedback, and good technical defaults. 
• Bias to automate: you turn recurring issues and manual workflows into scripts, tools, and platform capabilities.  

To Apply

• If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.

Role Overview 

Rugiet is seeking a Senior Software Engineer who demonstrates strong technical depth, practical product instincts, and a bias for ownership. This role involves working across our Ruby on Rails and React stack (including Next.js where appropriate) to deliver high-quality, scalable product features that enhance experiences for patients and providers. 

• Lead projects end-to-end: shape requirements with product and design, architect solutions, write clean and well-tested code, and ensure smooth rollout and iteration. 
• Mentor other engineers and contribute to architectural discussions. 
• Enhance our tooling, performance, and overall developer experience. 

Key Outcomes (First 6–12 Months) 

• Ship several customer-facing features end-to-end that measurably improve patient and provider experience. 
• Take ownership of one or more core domains (e.g., patient flows, prescribing, payments, or internal tools) and become the go-to person for those areas. 
• Improve performance, reliability, or maintainability of at least one critical system (e.g., reducing page load times, simplifying complex flows, addressing technical debt). 
• Raise the bar on code quality and testing, helping the team write clearer, more robust code with fewer regressions. 
• Mentor at least one mid-level engineer through pairing and thoughtful feedback. 

What You’ll Do 

Engineering & Delivery 

• Design, build, and maintain features across our Ruby on Rails and React/Next.js stack, from database and APIs to UI. 
• Translate product requirements and UX designs into clear technical plans, breaking work into well-scoped milestones. 
• Write clean, maintainable, and well-tested code with a focus on performance, scalability, and security. 
• Participate actively in code reviews—giving and receiving feedback to improve code quality and team consistency. 
• Help plan and execute releases, monitor impact, and iterate based on data and user feedback. 

Collaboration & Communication 

• Work closely with Product, Design, Operations, and Clinical stakeholders to deeply understand problems and propose pragmatic solutions. 
• Communicate trade-offs, risks, and timelines to ensure transparency for partners. 
• Participate in and lead technical design discussions. 
• Create clear, concise documentation for features, systems, and decisions. 

Quality, Performance, and Maintainability 

• Proactively identify and address technical debt in areas of ownership, balancing refactoring with product delivery. 
• Improve reliability and observability in services (logging, metrics, alerts) to facilitate issue discovery and debugging. 
• Apply modern frontend and backend performance techniques (e.g., Rails query optimization, caching, React/Next.js SSR/ISR, image optimization). 
• Enhance testing practices and coverage. 

Mentoring & Culture 

• Support and mentor other engineers through pairing, design reviews, and code reviews. 
• Model calm, thoughtful behavior during ambiguity or time pressure. 
• Help maintain a culture that values kindness, directness, and ownership over ego and heroics. 
• Contribute to interviews and onboarding, aiding candidates and new hires in understanding team practices. 

Our Stack 

• Frontend: React and Next.js with modern component patterns and testing. 
• Backend: Ruby on Rails, Sidekiq/background jobs, PostgreSQL. 
• Tooling & Platform: GitHub, CI/CD, cloud infrastructure (AWS, Vercel), monitoring and observability tools. 

Required Qualifications 

• 6+ years of professional experience building and operating production web applications, with significant experience across backend and frontend.
• Proficiency with modern frontend practices using React and/or Next.js (hooks, component composition, routing, basic performance tuning). 
• Solid understanding of relational databases (PostgreSQL preferred): schema design, indexing, query optimization, and safe migrations. 
• Comfort in a fast-paced, product-driven environment with iterative delivery and tight feedback loops. 
• Proven ability to own projects end-to-end: from clarifying requirements to production rollout and follow-up. 
• Excellent written and verbal communication skills; able to explain technical decisions to both engineers and non-engineers. 

Nice to Have 

• Experience in telehealth, healthcare, or other regulated environments (privacy, compliance, safety focus). 
• Deeper expertise with Next.js features (SSR, ISR, dynamic imports, etc). 
• Familiarity with testing frameworks such as RSpec, Jest, Cypress, or similar. 
• Experience improving developer experience (CI/CD pipelines, build tooling, repo structure, local dev workflows). 
• Hands-on experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, modern LLMs) to improve velocity and code quality. 

How You Work 

• Problem-first: Start by clarifying the problem and constraints before committing to a solution. 
• Pragmatic: Choose simple, understandable solutions when appropriate and invest deeply where it matters most. 
• Ownership mindset: Feel responsible for the outcomes of your work, not just the code you write. 
• Collaborative: Seek input early, give and receive feedback well, and keep stakeholders in the loop. 
• Growth-oriented: Eager to learn, teach, and leave systems—and teammates—better than you found them. 

To Apply

• If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.

About the Role

We’re looking for a curious, detail-oriented Marketing Analyst who’s excited to turn data into insights—and insights into better decisions.

At Rugiet, analytics sits at the center of how we grow. As a Marketing Analyst, you’ll work closely with our Growth, Marketing, and Analytics teams to understand how customers discover us, what drives conversion, and how we can scale more efficiently across paid media, lifecycle channels, and experiments.

This is an ideal role for someone early in their analytics career who wants real ownership, exposure to modern growth analytics, and the opportunity to learn fast in a high-impact D2C environment.

What You’ll Do

• Support the Growth and Marketing teams with day-to-day performance analysis across paid media, lifecycle, and on-site funnels.
• Help monitor and analyze paid marketing channels (Google, Meta, other digital channels), tracking spend, conversions, CAC, and efficiency trends.
• Build and maintain marketing dashboards and recurring reports that surface clear, actionable insights.
• Assist with campaign analysis and post-launch reviews, identifying what worked, what didn’t, and why.
• Analyze funnel performance across key steps (visit → signup → conversion → subscription).
• Support A/B testing and experimentation analysis, helping evaluate lift and performance changes.
• Work with the Analytics and Engineering teams to ensure tracking accuracy and data quality.
• Help segment customer data to identify trends by channel, cohort, or behavior.
• Contribute to improving attribution logic and measurement approaches over time.
• Translate numbers into clear written insights for stakeholders across the business.

What We’re Looking For

• Bachelor’s degree in Analytics, Marketing, Economics, Statistics, Business, or a related field.
• 1–2 years of experience in a marketing, analytics, or data-focused role (internships included).
• Strong comfort working with numbers, metrics, and datasets.
• Working knowledge of SQL (basic joins, aggregations, filters).
• Familiarity with digital marketing concepts (paid search, paid social, funnels, attribution).
• Experience with analytics or reporting tools such as Google Analytics, Looker, Tableau, DOMO, or similar.
• Solid Excel / Google Sheets skills.
• Strong attention to detail and a desire to understand why numbers move—not just report them.
• Clear communicator who can explain insights simply and confidently.

Nice to Have (Not Required)

• Exposure to D2C, e-commerce, or subscription businesses.
• Familiarity with tools like Segment, GA4, Meta Ads Manager, Google Ads, or CRM platforms.
• Early exposure to experimentation or attribution concepts.
• Experience working with large datasets or event-level data.

To Apply

• If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role. 

Rugiet is a fast-growing, Austin-based direct-to-consumer telemedicine company reinventing men’s health. We combine clinical rigor, luxury service, and a modern digital experience to deliver personalized, compounded treatments at scale.

We’re not here to blend in. We’re building the future of healthcare and we move fast.

Role Summary

Rugiet is a leader in modern men’s health, known for disrupting the industry with patented, clinical solutions like Ready. As we scale into new categories—from sleep and hair loss to weight management—we need a Senior Growth Marketing Manager to own the strategy and execution of one of our largest channels: Paid Social.

You are a data-obsessed performance marketer who lives in Ads Manager but thinks like a creative strategist. You will be responsible for managing multi-million dollar budgets across Meta and TikTok, driving efficient customer acquisition (CAC) while scaling our reach. At Rugiet, growth is not just about spending; it’s about architecting a machine that turns data into insights and insights into revenue.

Key Deliverables

• Full-Funnel Ownership: Own the end-to-end strategy, setup, and day-to-day optimization of Paid Social campaigns (Meta, TikTok, and experimental channels).
• Budget & Efficiency: Manage 7-figure monthly budgets with a relentless focus on CAC targets.
• Creative Strategy & Testing: Partner with the Creative team to build a high-velocity testing engine. You don't just "run ads"—you develop hypotheses on what "thumb-stopping" content looks like for our unique patient personas.
• Data Integration: Work with our Analytics team to refine attribution models, ensuring we understand the true "Incrementality" of our social spend.
• Landing Page Strategy: Collaborate with the Digital Product team to optimize post-click experiences, ensuring our landing pages convert at peak efficiency.
• Compliance Stewardship: Ensure all creative and targeting strategies adhere to healthcare regulations (FDA, FTC, and HIPAA).

Culture Fit

• Solutions-First Mindset: When platform changes (like iOS updates) happen, you don't just report the drop in performance; you engineer a workaround.
• Radical Accountability: You own your numbers. You are the first to flag a performance dip and the first with a plan to fix it.
• Urgency is the Default: We move fast. You thrive in an environment where a testing cycle lasts days, not months.
• Strategic Curiosity: You are constantly exploring "beta" opportunities and emerging platforms to keep Rugiet at the cutting edge of D2C growth.

Requirements

• Experience: 6+ years of hands-on experience in performance marketing, with at least 3+ years directly managing high-scale Paid Social accounts (D2C subscription and/or telehealth preferred).
• Technical Mastery: Deep expertise in Meta Ads Manager, TikTok Ads Manager and Snap Ads is non-negotiable.
• Analytical Prowess: Advanced skills in Excel/Google Sheets and BI tools (Looker, Tableau). You should be comfortable building your own performance dashboards.
• Testing Frameworks: Proven track record of running rigorous A/B and multivariate tests across creative, audience, and bidding strategies.
• Scale Capability: Experience managing annual spends exceeding $50M+ while maintaining strict efficiency goals.
• Healthcare Experience: Previous experience in a regulated industry or telemedicine is a massive advantage.

To Apply

• If you are a performance-obsessed marketer excited by the opportunity to scale a high-growth healthcare brand by architecting data-driven social strategies and optimizing multi-million dollar budgets, we want to hear from you. Please submit your resume and a cover letter detailing your experience in managing high-scale paid social accounts, your approach to creative testing, and why you are the right person to drive Rugiet’s next phase of growth.

Rugiet is a pioneering direct-to-consumer telemedicine brand dedicated to revolutionizing discreet and effective healthcare solutions. With a strong focus on patient-centric care and innovative product delivery, we are rapidly expanding our reach and impact in the digital health landscape.

Position Summary 

We are seeking highly reputable urologists and general practitioners to join our Medical Advisory Board (MAB). As an MAB member, you will serve as a critical strategic partner, providing expert guidance and actively contributing to Rugiet's mission. This is a unique opportunity to shape the future of telemedicine, contribute to a rapidly growing healthcare brand, and ensure Rugiet's clinical excellence and rapid market penetration.

Key Responsibilities

• Strategic Guidance & Clinical Expertise: Participate in quarterly virtual meetings (approximately 2-4 hours each) to provide strategic insights and clinical validation on Rugiet's product development, patient care protocols, and overall business strategy.
• Clinical Review: Review and offer feedback on clinical guidelines, patient education materials, and medical content to ensure accuracy, compliance, and best practices.
• Innovation & Trend Forecasting: Contribute to discussions on emerging trends in telemedicine, men's health, and general practice to help Rugiet remain at the forefront of healthcare innovation.
• Content Creation & Brand Advocacy: Collaborate on filming high-quality video content for Rugiet's social media channels and marketing platforms to educate patients and build brand trust.
• Act as a medical thought leader and advocate for Rugiet's innovative approach, leveraging your existing social media presence to amplify key messages. Participate in occasional promotional activities, webinars, or interviews as agreed upon.
• Mentorship: Serve as a resource and mentor for new prescribers joining the network, sharing best practices in telemedicine and product integration.

Compensation & Benefits

• Compensation: Advisors will be compensated for all time spent on MAB-related activities (including meetings, preparation, content creation, and recruitment efforts).
• Expense Reimbursement: All reasonable and pre-approved travel and business expenses incurred in connection with MAB duties will be reimbursed in accordance with company policy.
• Long-Term Incentives: Opportunities for additional long-term incentive compensation may be discussed for advisors demonstrating exceptional, sustained impact and strategic value beyond the initial engagement.

Compliance & Ethics Rugiet is unwavering in its commitment to ethical practices and strict adherence to all applicable laws and regulations, including the Federal Anti-Kickback Statute and state-specific telehealth and prescribing laws. All compensation arrangements are structured at Fair Market Value (FMV) for legitimate services rendered and are explicitly not contingent on or intended to induce referrals, prescriptions, or purchases of Rugiet's products. A comprehensive written agreement detailing responsibilities, compensation, and compliance provisions will be executed with each MAB member.